FAQ

Please allow up 2 to 3 business days for your order to be processed.

*NOTE: Order processing is not the same as order shipping.

PRE-ORDERS: Please do not mix pre-orders with in-stock items when checking out.

GIFTS: If your order is a gift, please designate when checking out. Gift notes are welcomed and complimentary.

​For inquiries to become an authorized dealer of Sincerely Teia™ products and / or place a large bulk order, please utilize the “CONTACT” tab to detail the purpose and intention of sell / distribution. Sincerely Teia™ reserves all rights to approve / decline any third party / bulk order request(s).

All payments are made via PayPal. PayPal accepts all major credit cards, debit cards, and PayPal cash balances.

If you would like to cancel or modify your order, please contact Sincerely Teia™ IMMEDIATELY or within 24 hours of order submittal via the “CONTACT” tab. Please include the following information:

Name

Company Name (if applicable)

Email Address

Phone Number

Transaction Number

Order Details​

Colors may slightly vary on prints / products due to printing methods applied on varying mediums.

Sizing is always listed in the product description. Please be sure to check the dimensions, as sizes can vary. In the event that the dimensions are not provided and you have questions, please feel free to contact Sincerely Teia™.

Do not iron or apply direct heat on the vinyl transfer design. Iron inside-out if needed. Do not dry clean. Recommend washing garment inside-out with cold or warm water temperature setting. Use mild detergents. Do not use bleach. Hang dry or tumble dry on low heat.